Privacy Policy

1. Introduction

Welcome to HockiLogic.

This Privacy Policy explains how we collect, use, store and protect your personal information when you use our application.

We are committed to protecting your privacy and processing personal information fairly, lawfully and transparently in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and, where applicable, other relevant privacy legislation.

2. Who We Are

Data Controller

Organisation: Kibosh Sports Tech Ltd
Email: support@hockilogic.com
Website: hockilogic.com

If you have questions about this Privacy Policy or your personal information, please contact us using the details above.

3. Information We Collect

Depending on how you use the app, we may collect:

Information you provide

• Name
• Email address
• Date of birth or age category
• Username
• Club, association or organisation
• Parent or guardian information (where required)
• Profile information
• Information submitted through forms
• Feedback or support requests

Information collected automatically

• Device type
• Operating system
• Browser or app version
• IP address
• Login activity
• Usage statistics
• Error reports
• Security logs

We only collect information necessary to provide and improve our services.

4. How We Use Your Information

Your information may be used to:

• Create and manage your account
• Provide access to app features
• Verify parental consent where required
• Manage memberships or appointments
• Support coaching and development activities
• Respond to support requests
• Improve the app and user experience
• Monitor performance and reliability
• Maintain security and prevent fraud
• Comply with legal obligations

We will only process personal information where we have a lawful basis to do so.

5. Hockey Association, Club and Governing Body Data

Where you are registered with, affiliated to or participating in activities organised by a hockey club, league, association or governing body, certain information may be shared with those organisations.

This information may be used for:

• administration
• appointments
• competition management
• coaching and development
• assessor feedback
• statistical reporting
• participation analysis
• safeguarding and welfare
• compliance with governing body requirements

Where additional information is requested specifically for reporting, coaching or development purposes, the app will clearly explain:

• who will receive the information;
• why it is required; and
• how it will be used,

before you choose to provide it.

6. Legal Basis for Processing

Depending on the circumstances, we process information because:

• it is necessary to perform our contract with you;
• you have provided your consent;
• we have a legitimate interest in operating and improving the service;
• we are required to comply with legal obligations.

Where processing relies on consent, you may withdraw that consent at any time.

7. Children's Privacy

Protecting children is important to us.

Users under 16 must obtain permission from a parent or legal guardian before an account can be activated.

Parents or guardians may:

• review their child's information;
• request corrections;
• withdraw consent;
• request deletion of their child's account where appropriate.

8. Sharing Information

We may share information with trusted organisations that help us operate the app, including:

• cloud hosting providers;
• authentication providers;
• analytics providers;
• customer support providers;
• email delivery services.

Where appropriate, we may also share information with:

• hockey clubs;
• county associations;
• national governing bodies;
• competition organisers;
• authorised coaching and development personnel.

We do not sell personal information.

9. International Transfers

Some service providers may process information outside the United Kingdom.

Where this occurs, appropriate safeguards are used, including recognised international data transfer mechanisms required by applicable law.

10. Security

We use appropriate technical and organisational measures to protect personal information, including:

• encrypted communications;
• secure authentication;
• role-based access controls;
• secure cloud infrastructure;
• routine security monitoring;
• regular software updates.

Although we take reasonable steps to protect information, no internet service can guarantee complete security.

11. Data Retention

We retain personal information only for as long as necessary to:

• provide the services;
• support hockey administration where applicable;
• comply with legal obligations;
• resolve disputes;
• enforce our Terms of Use.

Information that is no longer required is securely deleted or anonymised.

12. Your Rights

Subject to applicable law, you have the right to:

• request access to your personal information;
• request correction of inaccurate information;
• request deletion of your information;
• restrict processing;
• object to certain processing;
• request a portable copy of your information;
• withdraw consent where applicable.

Requests should be made using the contact details provided in this policy.

13. Cookies and Similar Technologies

The app may use cookies or similar technologies where applicable to:

• maintain secure sessions;
• remember preferences;
• improve performance;
• understand how the app is used.

Where required by law, consent will be requested before non-essential technologies are used.

14. Third-Party Services

The app may use trusted third-party providers to deliver services such as:

• cloud hosting;
• authentication;
• email delivery;
• analytics;
• push notifications;
• payment processing (where applicable).

Each provider processes information in accordance with its own privacy obligations.

15. Changes to this Policy

We may update this Privacy Policy from time to time.

If significant changes are made, we will notify users through the app or by email where appropriate.

The latest version will always be available within the app.

16. Contact Us

If you have any questions regarding this Privacy Policy or how your information is used, please contact:

Kibosh Sports Tech Ltd
Email: support@hockilogic.com
Website: hockilogic.com

17. Complaints

If you believe we have not handled your personal information appropriately, we encourage you to contact us first so that we can resolve your concerns.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection.